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Privacy Policy

Learn how we collect, use, and protect your personal information

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Information Sharing
  5. Your Rights and Choices
  6. Data Security
  7. Children's Privacy
  8. International Data Transfers
  9. Changes to Privacy Policy
  10. Contact Us

Introduction

At Evia Health, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect several types of information from and about users of our website and services:

  • Personal Information: Name, email address, phone number, and postal address
  • Medical Information: Prescription details, medical history, and healthcare provider information
  • Technical Information: IP address, browser type, device information, and usage data
  • Payment Information: Credit card details and billing information

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing and fulfilling your medication orders
  • Communicating with you about your orders and our services
  • Improving our website and services
  • Complying with legal obligations
  • Protecting against fraud and unauthorized transactions

Information Sharing

We may share your information with:

  • Healthcare providers and pharmacies involved in your care
  • Service providers who assist in our operations
  • Law enforcement or regulatory bodies when required by law
  • Business partners with your consent

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Choose whether to share certain information
  • Object to certain uses of your information

Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage and transmission
  • Employee training on data protection

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect or maintain information from persons under 18 years of age.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

For any questions about this Privacy Policy or our privacy practices, please contact us at:

Last updated: March 19, 2024

Last updated: March 19, 2024

For privacy-related inquiries, please contact our Data Protection Officer

Tel: 010 634 3842 (EVIA)

WhatsApp: 081 591 7375

support@evia.health

Evia Health South Africa
33 Fricker Road, Illovo,
Johannesburg, 2196

Evia Health UK
85 Great Portland Street,
London, W1W 7LT

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