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Terms and Conditions

Please read these terms carefully before using our services

  1. Introduction
  2. Service Description
  3. Use of Service
  4. Privacy and Data Security
  5. Limitations of Liability
  6. Detailed Description of Goods and Services
  7. Delivery Policy
  8. Export Restriction
  9. Return and Refunds Policy
  10. Payment Options and Security
  11. Merchant Information
  12. Legal Jurisdiction
  13. Changes to Terms
  14. Contact Us

Introduction

Welcome to Evia Health! By using our services, you agree to the following terms and conditions. Please read them carefully.

Service Description

Evia Health provides a medication delivery service that includes prescription medication packaging and delivery. Our service is intended for individuals in need of prescription medications.

Use of Service

  • Eligibility: You must be at least 18 years old and legally able to enter into a binding contract to use our services.
  • Account Information: You agree to provide accurate and complete information when creating an account and to update this information as necessary.
  • Prescription Compliance: You agree to provide valid prescription information and understand that all medications will be dispensed according to prescriptions provided by licensed healthcare providers.
  • Payment: You agree to pay for all medications and services provided by Evia Health, including any applicable taxes and delivery fees.

Privacy and Data Security

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

Limitations of Liability

Evia Health is not liable for any harm caused by delays, misdeliveries, or errors in the delivery of medications. Our liability is limited to the amount paid for the specific service. Evia Health is not responsible for any data loss or breach resulting from forced means beyond our control, with the exception of negligence on our part.

Detailed Description of Goods and Services

Evia Health Pharmacy operates in the pharmaceutical industry, providing supply medication services.

Delivery Policy

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery will be confirmed by email.

Export Restriction

The offerings on this website are available to South African clients only.

Return and Refunds Policy

The provision of goods and services by Evia Health Pharmacy is subject to availability. In cases of unavailability, Evia Health Pharmacy will refund the client in full within 30 days. Cancellations of orders by the client will attract a 10% administration fee.

Payment Options and Security

Payments can be made via Visa, MasterCard, Diners, or American Express cards or by bank transfer into the Evia Health Pharmacy bank account. Card transactions will be acquired via Payfast by Network, using SSL3 encryption. No card details are stored on the website.

Customer details will be stored separately from card details entered on Payfast by Network's secure site. For more details, visithttps://www.payfast.io

Merchant Information

The merchant outlet country is South Africa, and the transaction currency is the South African Rand (ZAR). Evia Health Pharmacy takes responsibility for all aspects related to transactions on this website.

Legal Jurisdiction

This website is governed by the laws of South Africa, and Evia Health Pharmacy chooses its domicilium citandi et executandi as 33 Fricker Road, Illovo, Johannesburg.

Changes to Terms

Evia Health reserves the right to update these terms at any time. We will notify you of any changes by posting the new terms on our website.

Contact Us

Questions about our terms?

Last updated: March 19, 2024

Tel: 010 634 3842 (EVIA)

WhatsApp: 081 591 7375

support@evia.health

Evia Health South Africa
33 Fricker Road, Illovo,
Johannesburg, 2196

Evia Health UK
85 Great Portland Street,
London, W1W 7LT

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